Terms and Conditions
Store Name
L.E.O.
Seller
L.E.O.
Managing Director
Koizumi Satoshi
Address: 711-1, Kadoyanagi, Kurodacho-machi, Nishiwaki City, Hyogo Prefecture, 679-0312, Japan
Phone number
0795-38-8889
Reception hours: 10:00-18:00
Email address
info@leochang.jp
URL
http://leochang.jp/
Shipping method and Fee
We will ship via EMS.
Asia : ¥2,000-
Oceania, Canada, Mexico, the Middle East, Europe : ¥3,000-
※Free shipping on international orders over ¥30,000-
Selling Price
Listed for each product.
Payment Methods
You can choose card payment.After completing your order, you cannot change your payment method.
Credit card payment
We accept VISA, MASTER, AMEX, and JCB.
Please check your contract details (credit limit, number of installments, card number, etc.) carefully before using the service. We will ship the product within 7 business days after your credit card payment is approved.
The payment due date and the number of installments in your contract vary depending on the type of credit card and the terms of your contract. For details, please check with your credit card company.
Shipping Method/Delivery Time
For credit card payments, shipping usually takes place within 7 business days of payment approval. Delivery may be delayed during periods of high order volume. Delivery may be delayed if there is a high volume of orders. * We do not ship products on our company's designated holidays or during the year-end and New Year period. * Please note that delivery may be delayed due to weather conditions, traffic conditions, or regional factors.Gift Wrapping : We offer our own original gift wrapping.
Please fill in the remarks section if necessary.
Order Cancellation, Returns, and Exchanges
Except in the case of defective products, order cancellations, returns, and exchanges are not possible.
In the event of a defective product or a wrong item being delivered, please contact us within 3 days of receiving the product via telephone or email. We will respond by exchanging the product or issuing a refund. When returning the product, please enclose the delivery slip and send it to us with the shipping costs prepaid. Please note that returns and exchanges will not be accepted after this deadline.
Handling of Refused Deliveries and Extended Absences
We kindly request that you accept delivery of the goods sent to you, as this is your responsibility. If, for any reason, you are unable to accept delivery after the storage period for undelivered items has expired, the order will be automatically returned and cancelled.
Please note that we cannot reship after a return or cancellation (if the product is in stock, you can purchase it again as a new order). Please also note that in the event of a return or cancellation, we will charge a refund processing fee and the round-trip shipping cost.
Other Sales Conditions and Methods
The products sold in this online store are also sold simultaneously when our company participates in events. If orders are placed at the same time, the product may be out of stock. We pay close attention to this, but please note that if a sell-out occurs, we may cancel your purchase.
Delivery of Advertisements via Email
Based on your consent, we may send you information and announcements regarding our services and products via email from the following email address. We will also send you notifications regarding order confirmation, etc., from this email address, so please ensure your settings allow you to receive emails from this address.
info@leochang.jp
