Description based on Specified Commercial Transactions Law
Store name
LEO
distributor
LEO
Operations Manager <br>Tomoshi Koizumi
Address: 711-1 Kadoryu, Kurodashocho, Nishiwaki City, Hyogo Prefecture 679-0312
telephone number
0795-38-8889
Reception hours 10:00-18:00
*We may not be able to answer your phone if it is outside of reception hours or if we are working in the workshop. In that case, please contact us by email.
email address
info@leochang.jp
URL
http://leochang.jp/
Necessary charges other than the product /consumption tax: 10% of the product price
・Shipping: Free nationwide
Selling price <br>Payment method and payment period listed for each product You can choose to pay by credit card or bank transfer.
Once your order is complete, you cannot change your payment method.
Credit card payment
VISA, MASTER, and AMEX are accepted.
Please carefully check your contract status (limit amount, number of contract payments, card number, etc.) before using. After your credit card is approved, we will usually ship the item within 3 business days.
The withdrawal date and contract payment frequency vary depending on the type of credit card and contract details, so please check with your credit card company for details.
Shipping Method/Delivery Time /In the case of credit card payment, the item will normally be shipped within 3 business days after payment is approved. If there is a high volume of orders, delivery may be delayed.
・If paying at a convenience store, the item will normally be shipped within 3 business days after payment. If there is a high volume of orders, delivery may be delayed.
・Products will not be shipped during our company's business holidays and year-end and New Year holidays.
・The arrival of the product may be delayed due to weather, traffic conditions, region, etc.
-Items ordered separately cannot be shipped together. All orders will be shipped.
About gift wrapping <br>We offer our original gift wrapping.
If necessary, please enter it in the notes section.
Order cancellation, returns, and exchanges <br>Orders cannot be canceled, returned, or exchanged unless the product is defective.
If the product is defective or incorrect, please contact us by phone or email within 3 days of receiving the product. We will respond by exchanging the product or refunding the product. When returning the product, please enclose the delivery note and send it cash on delivery. Please note that if the deadline has passed, returns or exchanges will not be possible.
Refusal to receive products, response to long-term absence <br>It is the customer's responsibility to ensure that they receive the products they have sent. In the unlikely event that the package is not received even after the storage period for unattended packages has elapsed, the package will be automatically returned or canceled.
Please note that we will not be able to reship the item after it has been returned or canceled. (If the item is in stock, you may purchase it again as a new order.) If the item is returned or canceled, you will receive a refund. Please note that we will charge handling fees and round-trip shipping charges.
Other sales conditions, etc.・Products sold at our online store are also sold at the same time as our event. If orders are placed at the same time, the product may be out of stock. Although we take great care, please note that if a mis-selling occurs, we may cancel your purchase.
・We do not accept shoppers' bundling.
Distribution of advertisements by email <br>Based on customer consent, information and guidance regarding our services and products may be distributed by email from the email address below. We will also send you confirmation of your order and other communications from the email address below, so please make sure you are able to receive it.
info@leochang.jp